Frequently Asked Questions
Autoway is a privately owned company operating in Zakynthos island since 1997. It is fully bonded by EOT (Greek National Tourist Board) and offers car rental and bike rental services at amazingly low prices. Whether you are looking for a cheap car or a luxury one, a 4x4 jeep, a cabrio or you prefer an ATV quad or a scooter, we have got you covered with our top-quality bike rentals and car rentals in Zakynthos.
Making a booking
The first step is to provide the following information:
The dates and times of pick-up and return.
The locations for pick-up and return.
Our online booking system will then display our rates and availability for your desired period. After choosing your preferred vehicle, you will be asked to provide your personal details and confirm your booking. As soon as you complete the booking process, you will receive an automated email with the confirmation of your booking. Please print the confirmation and present it to our rep during the vehicle pick-up. When you collect the vehicle you will receive a Rental Agreement with your booking details.
If there is an availability problem for your selected vehicle, we will contact you as soon as possible by email to suggest amendments and alternative options. If you don’t hear from us, other than the automated confirmation, that means that your booking is accepted and valid as sent.
You can select the delivery location when booking online. An employee of our company will wait for you with your car or bike at the specified location.
The delivery and collection of your vehicle is free of charge at the Zakynthos airport, the port of Zakynthos and the bus station of Zakynthos (KTEL). We also offer free delivery and collection at almost all resorts in Zakynthos - we can deliver the vehicle at your hotel without any extra cost. If your hotel is located in a remote area of the island, an additional fee may apply due to distance (in this case the additional fee will be displayed prominently when you select the location). Please note that the delivery and collection is free during office hours (06:00 – 23:00). For out of office hours there is an additional fee of 15 euro.
You can collect your vehicle as soon as you arrive directly at Zakynthos Airport. Our staff will meet you outside the arrivals area on Zakynthos Airport (Gate B). Please look for a board with your name on it and the Autoway logo.
Just in case you cannot find our staff, our airport office is very easy to find: Leaving the arrival hall turn left and you will see the red-grey large building with the Autoway logo. It is just 100 meters walk!
For airport delivery it is essential that Autoway receives the correct flight number and arrival time. If this information is not available at the time of your online booking, please ensure that you inform us at least 2 days prior to your departure, via email or by phone.
Info about renting
To rent a car from Autoway, you must hold a Driving License for at least one year. Driver must be at least 21 and maximum 70 years old, at the date of pick-up. Please check the age requirements for each vehicle on Our Cars page.
To rent a scooter, motorbike or ATV from Autoway you must hold a Driving License for at least one year. To rent a scooter or a 150cc ATV, the minimum age is 18 years old and for ATV 310cc - 450cc or motorcycle XT660cc the minimum age is 23 years old. Please check the age requirements for each vehicle on Our Bikes page.
For renting any car you need to have a valid Driver’s License for at least one year.
For renting a 50cc scooter, a valid Driver’s License type AM or higher is required.
For renting a 125cc scooter, a valid Driver’s License type A1 or higher is required.
For renting a 200cc scooter, a valid Driver’s License type A2 or higher is required.
For renting a motorbike XT 660cc, a valid Driver’s License type A is required.
For renting an ATV, a valid Driver’s License type B is required.
It is possible to take your car off the island of Zakynthos but only with a written approval from Autoway. There is an extra charge of 45 euro (for out of Zakynthos road assistance). In any case, when driving out of Zakynthos island without a written approval, the insurance is automatically cancelled.
Motorbikes and ATVs are not allowed to be taken outside Zakynthos.
Safety and insurance
Online bookings are privileged and all car rates include the best insurance package, without any extra cost:
C.D.W (Collision Damage Waiver). It limits your responsibility for any damage to Autoway car bodywork. The most you would pay is your Damage Excess - the Collision Damage Waiver would pay the rest. The Excess amount varies for each model and it appears in the lease agreement. Our online booking system offers the option to "zero" the Excess by choosing the optional F.D.W. (full insurance with no Excess at all) at an exceptionally low charge.
S.C.D.W. (Super Collision Damage Waiver). It covers your car for damages to tires, undercarriage, glass and mirror.
P.A.I. (Personal Accident Insurance) for the driver and passengers and T.P. (Theft Protection) for the vehicle.
Also, all Autoway vehicles are automatically covered for Legal Liability, Third Party and Public Liability, as required by law.